Booking Procedure

The way of Trip booking

The term ‘trip’ refers to any sort of product itinerary or activities like Trekking, Tours, Expeditions, and other adventure and tour programs that is bought by the clients with us.

When Everest Mountain Expedition Nepal issues the written confirmation receipt of your deposit amount the existence of the contract and booking will be confirmed.  We expect that you will give fully correct information and if there will be something incorrect or incomplete information kindly inform us.  All the information should be exactly as stated in the relevant passport and provide full, complete, and accurate information to Everest Mountain Expedition Nepal.

Deposit requirements Policy

Everest Mountain Expedition Nepal kindly requests you to make a deposit of 20% cost of your trip. You are supposed to be paid the remaining amount upon your arrival in Kathmandu and before the trip departure. You need to send your deposit to the Company or its Agent.  In the case of the customized trip you should do 50% deposit as it will cover all intensive details. Payment Approach:

Simply, bank transfers and Credit/David Cards (Visa or MasterCard) are the common way of payment. We kindly request you to follow the information given in the booking form.

(1) Payment by Credit Card (MasterCard or Visa Only)

Please E-mail us at info@mountainexpeditionnepal.com for the credit card authorization form of Contact us at +977-9851093613 (Call/WhatsApp/Viber).

Also please send a copy of your passport or any ID copy along with the email.

Note: There is 4% surcharge when you make the payment with a credit card.

Please follow the given process:

(2) Payment via Wire/Bank Transfer

Our Bank Details for the Wire Transfer:

Name of the Beneficiary: Everest Mountain Expedition Nepal Pvt. Ltd

Address of the Beneficiary:  Thamel, Kathmandu, Nepal

Paying Bank: Himalayan Bank Ltd

Branch: Thamel

Bank Street Address: Karmachari Sanchaya Kosh Building, Tridevi Marg, Thamel, Kathmandu, Nepal

 Current /Account No.: 01911191180018

Account Type: Foreign Currency (USD)

Swift Code: HIMANPKA

(Bank service charges related to submitting a deposit are the responsibility of the client)

We must assure you that if there will be any delay or loss during the transfer process we will not liable. If we receive less amount due to the use of a mediator bank or any other reason, you should pay the cost accordingly to cover the product cost.

The Cancellation Policy:

We have made a very simple way and easy way of Cancellation. Moreover, if you like to select another trip from our package we can offer it according to your payment.

I) Cancellation made by clients

We only accept cancellation which is fully authentic and should be in written form and acknowledged by the Company. Regarding the charge of the cancellation, it will be determined according to the date of the cancellation request, which is received, by the Company or its Agents.

If you leave the trip voluntarily No refunds will be made after the trip has begun. Refunds will be the decision of the company if you are involuntarily forced to leave a trip for any reason. 

II) If the cancellation made by the company

EMEN reserves the full authentic right to cancel any trip you booked until Guaranteed to be run.

Normally if the condition will be beyond our control i.e. due to natural disasters, flight cancellation, and consequences of strikes, industrial action, wars, riots, sickness, quarantine, government intervention, weather conditions, or other untoward occurrences we will cancel the trip. In these cases, we will refund the trip price. Sometimes the guaranteed departure may be canceled and at that time we will easily refund the trip deposit or we may give you an alternative trip having the same values.

Please note that we will not liable if you make some changes around guaranteed departure like an airline, flight timetables or itineraries provided the departure and arrival dates, modification of itineraries, and hotel accommodation. You are fully responsible for yourself due to the problems created by your personal changes.

 

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